Extensive Hands On Experience
C/J SYSTEM SOLUTIONS, INC.
Consulting and Training for Computer
Professionals
Consulting Services
C/J System Solutions has been working in the Software Testing Quality Assurance, Help Desk, and Customer Support environment for over 30 years. We were developing help desk and software testing programs long before they acquired the current interest. During that time we have worked in all aspects of Operating Systems Design and Development, Applications Development and Support, Software Testing, Quality Assurance, Training, Publications, Contracts, Outsourcing, Hardware, Customer Support and other areas. We are thoroughly familiar with the primary mission of the company and have extensive experience on how to best integrate our knowledge and experience in the best interest of your company. Benefit from our many years of experience and enhance your support staff's skills, techniques, and performance. We can help you create a pro active support center or enhance your existing organization. Our broad and extensive experience with in-house users, data base management, teamwork, and interfacing with inside and outside customers uniquely qualifies us to help you improve the quality of support your organization provides to your customers.
Additionally, we can help you develop or improve your Software Testing and Quality Assurance group by implementing proven processes that have been learned over years of experience. Repeatable processes that can be documented and used with all of your products including third party integration. How to use traceability to decrease maintenance and enhancement costs.
We can evaluate your existing organization and identify areas that are doing well and those that might need improvement. This is especially true when interfacing a new product. Goals and objectives need to be identified early in the project, so processes can be defined and implemented. We can assist you in the enhancement of the services you provide and make the organization more effective.
We are confident that we can help you design a quality support organization, or improve your existing one.