Extensive Hands On Experience
Extensive Hands On Experience
Professional Information
C/J System Solutions is committed to improving the quality of support your organization provides to your users and customers. In addition to workshop materials, we use role play situations to stimulate student participation. Role plays are video taped so students have the opportunity to review and evaluate their effectiveness. Workshops are highly interactive and presented by "SOMEONE WHO HAS BEEN THERE."
Workshop Leader: Jim York, President of C/J System Solutions, has over 25 years experience in hardware and
software support and training. Mr. York has successfully worked in and managed small and large Customer
Service/Support Organizations, Applications Development, Quality Assurance, Documentation, and Training. Mr.
York's extensive experience in these and other areas uniquely qualifies him to present these workshops.
A PARTIAL LIST OF SATISFIED CLIENTS
3Com Corporation AT&T Banyan Systems Bell Atlantic Boeing Aircraft Chase Manhattan Checkfree Compaq Computer Data Resources Defense Logistics Agency Department of Commerce |
Department of Navy Electronic Data Systems Florida Dept of Enviornment Protection Food Service of America Hewlett Packard Hillenbrand Honeywell Info Systems IBM Corporation Illinois Bell Iomega Lockheed/Martin |
New York City Transit Oracle Rand McNally Sabre Systems Seattle Times SmithKline Stratus Computers Sun Microsystems Tandem Computers US West United Health Xerox |
C/J System Solutions will show you how to improve customer satisfaction and help make you one of the leaders
in your field. Strengthening the technical and interpersonal skills of your people, presenting professional training
courses, and managing problem resolution, will result in enhanced product quality, improved customer acceptance
and understanding, and increased profit.
All workshops are highly interactive and require student participation. Workshops have specifically designed role play situations that are played out by the participants and video taped for review and evaluation.
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