Extensive Hands On Experience

C/J SYSTEM SOLUTIONS, INC.

Consulting and Training for Computer Professionals


Professional Information

C/J System Solutions is committed to improving the quality of support your organization provides to your users and customers. In addition to workshop materials, we use role play situations to stimulate student participation. Role plays are video taped so students have the opportunity to review and evaluate their effectiveness. Workshops are highly interactive and presented by "SOMEONE WHO HAS BEEN THERE."

Workshop Leader: Jim York, President of C/J System Solutions, has over 25 years experience in hardware and software support and training. Mr. York has successfully worked in and managed small and large Customer Service/Support Organizations, Applications Development, Quality Assurance, Documentation, and Training. Mr. York's extensive experience in these and other areas uniquely qualifies him to present these workshops.

A PARTIAL LIST OF SATISFIED CLIENTS


3Com Corporation
AT&T
Banyan Systems
Bell Atlantic
Boeing Aircraft
Chase Manhattan
Checkfree
Compaq Computer
Data Resources
Defense Logistics Agency
Department of Commerce

Department of Navy
Electronic Data Systems
Florida Dept of Enviornment Protection
Food Service of America
Hewlett Packard
Hillenbrand
Honeywell Info Systems
IBM Corporation
Illinois Bell
Iomega
Lockheed/Martin

New York City Transit
Oracle
Rand McNally
Sabre Systems
Seattle Times
SmithKline
Stratus Computers
Sun Microsystems
Tandem Computers
US West
United Health
Xerox


C/J System Solutions will show you how to improve customer satisfaction and help make you one of the leaders in your field. Strengthening the technical and interpersonal skills of your people, presenting professional training courses, and managing problem resolution, will result in enhanced product quality, improved customer acceptance and understanding, and increased profit.

All workshops are highly interactive and require student participation. Workshops have specifically designed role play situations that are played out by the participants and video taped for review and evaluation.

IF YOU DON'T SEE WHAT YOU NEED ASK US





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