Extensive Hands On Experience

C/J SYSTEM SOLUTIONS, INC.

Consulting and Training for Computer Professionals

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System Testing and Quality Assurance

Improving Customer Satisfaction Skills    

Designing and Implementing Testable Requirements 

Help Desk Systems

 

C/J Systems has over 30 years experience working with companies of all sizes in the development and support of quality products. We have developed and presented participative workshops at all levels of design, development, and implementation and support of hardware and software products. Improving the quality of support you provide can lower costs and increase profits. C/J Systems has extensive experience in testing, quality assurance, customer support, and management. Our workshops are tailored to the specific needs of our customers. Learn from people who have worked with all sizes of companies. We have designed Help Desk systems for small and large companies, with internal and/or external support centers. We have additional management skills in Training, Technical Publications, Software Testing and Quality Assurance, Gathering Requirements and other areas associated with end users.

We have presented over 300 workshops on Software Testing and Quality Assurance. These workshops were designed for software developers, business analysts, project managers, system testers, and other people associated with the project .We have extensive experience working in Software Testing and Qualitity Assurance and Support. We present proven methods for gathering testable requirements, developing new processes, enhancing communication skills, enhancing working conditions within the Project Management team. C/J Systems will improve the quality of the development and testing teams thus reducing the cost of software development, and equally important, maintenance. We demonstrate methodology to prevent problems as opposed to trying to fix them.

C/J Systems has worked with small start-up companies and fortune 500 companies. Our workshops are based on extensive experience, gained by more than 40 years in the industry and combine corporate business requirements, customer satisfaction needs, software testing and quality assurance processes for product integrity, and customer support in a hands-on environment to provide our customers with the knowledge and skills required to succeed in today's business community.

C/J System Solutions offers participative seminars in the following subjects: Help Desk Management Systems , System Testing and Quality Assurance , Improving Customer Satisfaction Skills , Designing and Implementing Testable Requirements ,

C/J System Solutions offers consulting services on all of the above subjects.